We collect information from you when you visit our website or interact with us. This information may include your IP address, browser type, operating system, pages visited, and the date and time of your visit. Should you fill in a contact form on our website we will collect the nominated information you have provided in order to reach you and help you with your query.
Use of Information:
We use the information collected to improve our website, services, and customer experience. We may also use it to send you promotional materials and updates about our company.
We do not sell, trade, or rent your personal information to third parties. However, we may share it with service providers who help us operate our business. We routinely or occasionally share personal data with:
(i) companies within the Cyrex group;
(ii) third parties we use to help deliver our services to you, e.g. payment service providers.
(iii) other third parties we use to help us run our business, e.g. marketing agencies or website hosts;
These providers are bound by contract to protect the confidentiality and security of your information. If you would like more information about who we share our data with and why, please contact us.
We may use your personal information to send you marketing communications, such as emails, about our products and services that we believe may be of interest to you. You can opt-out of receiving these communications at any time by clicking the “unsubscribe” link in the emails or by contacting us at firstname.lastname@example.org.
We take the protection of your information seriously and have implemented appropriate security measures to protect it from unauthorized access. We limit access to your personal data to those who have a genuine business need to access it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.
We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.
Your Rights under the GDPR:
Under the General Data Protection Regulation (GDPR), you have the right to:
- Access your personal information that we hold
- Request the correction of any inaccuracies in your personal information
- Request the deletion of your personal information
- Object to the processing of your personal information
- Request that we restrict the processing of your personal information
- Receive a copy of your personal information in a portable format
- To exercise any of these rights, please contact us at email@example.com.
If you would like to exercise any of those rights, please:
(i) email, chat, call or write to us; and
(ii) provide enough information to identify yourself (e.g. your full name, address and customer or matter reference number) and any additional identity information we may reasonably request from you;
(iii) let us know what right you want to exercise and the information to which your request relates.
Effective Date: March 28, 2023.